Hey Event Organizers!
Thank you for choosing to use Evey for Shopify to manage your events.
Lets get started with some basics of how to use our platform to make your event the best one yet.
You've hopefully already finished the first step and that is installing our application through the Shopify App Store. If you haven't you can do so at this link: Evey Event Management
Now that you have Evey installed to your Shopify store we can create your first event and this guide will help you do that.
Step Two: Creating your event
Creating your first event is as simple as clicking "Create Event" found in the top right hand corner of your screen and filling out your basic event settings.
Got that done? Great! After filling out the basic information you can click save event. When the page reloads you will see the "Event Settings" page with some new options that you can see if you scroll down the page.
Let's take a quick look at these options starting from the top.
"Visible in Store"
This one is pretty easy, we want to know if this event should be visible in your store? Not quite ready to let people see your next awesome event? Uncheck this box and you can make it visible later through event settings or your Shopify Admin area.
This one has two options, the first option will automatically send tickets to attendees once their order is completed in your Shopify admin. In order for an order to be considered complete and the ticket to be sent it has to be marked as “Paid” and “Fulfilled” in your Shopify admin.
The second option found here will still create a ticket for your attendee once the order is completed the only difference is you will have to manually send their tickets to them by going to your attendee list and clicking the “Send Ticket Email” button found there.
”When should we send the tickets?” & "Ticket Formats"
These two options allow you to decide when tickets are delivered to your attendees, either immediately or not until the order is marked as fulfilled in your Shopify Admin
This option allows you select what kind of tickets your attendees will be able to receive when they place an order.
By enabling this option you will allow your attendees to make changes to their tickets and transfer them to another person. When an attendee transfers their ticket, their original ticket is cancelled and a new one is created for the person they transferred it to and the new attendee receives an email with their eTicket attached.
”Primary Contact E-mail for Your Event”
This is how your attendees can reach you with questions about their orders and your event in general. We strongly recommend filling this out as it allows your attendees to reach out to you with all their questions and you assure them that your event is the best one out there.
”First Ticket Number”
This option allows you to customize the number at which your tickets will begin to be issued at. You can leave it as is or if you want to change it then this option is for you
That’s it for the basics for creating your event. We’ll go over all the other options like ticket types in other articles, or contact us for hands-on help. Good luck with your events Evey users and we hope it’s the the best one yet.