Hey Evey users!
Some of you may have events that run for multiple days, or at multiple different times, maybe both and you want to use Evey without having a create an event/product for each one. If that is you then you come to the right place because this guide is for you.
We can achieve this particular set up using the ticket types option found in Evey and a feature of Shopify called Product Variants. More info on product variants can be found here: Product Variants
Now to teach you how to give your attendees the gift of choice when buying their tickets to your event. You can customize the following guide pretty easily to suit exactly your needs.
From within the Evey Shopify app you first have to create an event and for multi-day events select the "Event date is across more than one day" option with a placeholder ticket type for now like below
Once that is done, you can click on "More" and then "Event Product in Shopify Admin" or navigate to the "Products" page in Shopify and click on the product that was created for your event. Once there scroll down and you should see a variants list in the Shopify product for your event like below. Next you will want to click on the "Edit Options" button at the top of the variants list.
Once the pop-up appears you will want to change the default option to "Day" and click the "Add Another Option" button and name that one "Type" and fill in the second box with "Type" as well and click done.
After you click done, click save to update your product and use the "View or Connect with Evey Events App" button to head back to your event inside the app.
Now that you're back in the app you'll see that when you go to "Tickets" inside "Event Settings" and click on "Add ticket type" that the options you just set up are now automatically picked up by Evey. Here you can fill out your options and click add.
Keep doing this until you have all your ticket types added and click save.
Then you can go back to your event product in your Shopify admin which will now have all your ticket variants created and ready to sell, but first lets delete that placeholder ticket we created in step one.
Now you can view your new product page for the event which should have a selector type, the style of which depends on your theme, for "Day" and "Type" so attendees can choose the tickets they would like to purchase. Below you can see two different examples of the types of selectors that can appear in based on your theme. As always if you need any help or have any questions please let us know!
** Optional Step Five **
If you wanted your event to display unique start dates for each ticket type that you set up you can choose that start date from the ticket type creator. For example instead of displaying the start date for every ticket as a Friday even though the ticket may be for a Saturday, you'll have the option to display the start date as Saturday for people who purchase that ticket.
** Advanced Customization to Hide Unavailable Option Combinations **
When Shopify creates the variants on your page they will display every possible combination of options even if the option combination does not exist. For situations where the available times/options vary greatly from day to day that isn't ideal as you don't want to display a combination that will never be purchasable. As an example this is most evident when you have an event over multiple days where tickets can be purchased for entry at 1:00PM on Friday but not Saturday. When you view the product page for that event you will see Saturday 1:00PM as an available option even though it isn't. When that combination is selected it will revert to saying unavailable instead of allowing purchase however it may cause confusion amongst your customers. To avoid this happening Shopify has an advanced tutorial to update available options based on selected options before it, such as updating the times available to not include 1PM on Saturday when Saturday is selected initially.
The guide can be found here:
If you have a sectioned theme the above guide will work up until the code snippet you need to create. The code in the gist they link to doesn't work for sectioned themes however we've taken the code from the gist here designed to work with sectioned themes:
We've updated that gist with our own code to make it work with more sectioned themes which can be found here:
** If you require any assistance please reach out to your theme developer or Shopify Expert **
Hey Evey users!